Description

Job Title: Telecaller

Location: [Your Location]
Company: [Your Company Name]
Employment Type: Full-time / Part-time

Job Description:

We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for contacting potential or existing customers over the phone to promote products/services, handle inquiries, and support sales efforts.

Key Responsibilities:

• Make outbound calls to potential customers and explain our products/services.
• Answer incoming calls from customers and respond to inquiries about products or services.
• Keep accurate records of conversations and customer details in the database.
• Follow up on leads, maintain strong customer relationships, and ensure customer satisfaction.
• Meet daily/weekly/monthly targets for call volume and customer engagement.
• Provide accurate information to customers and clarify their doubts regarding products/services.
• Handle customer objections politely and persuasively.
• Coordinate with the sales and marketing teams to update customer data and follow up on inquiries.

Qualifications:

• Proven experience as a Telecaller or similar customer service/sales role.
• Strong communication and interpersonal skills.
• Ability to handle rejection and remain calm under pressure.
• Basic knowledge of CRM software and Microsoft Office.
• Fluency in [specific language(s)] required.
• Ability to multitask, prioritize, and manage time effectively.
• High school diploma or equivalent; a degree in sales/marketing is a plus.

Benefits:

• Competitive salary and performance-based incentives
• Health benefits
• Opportunities for career growth and professional development
• Friendly and supportive work environment

• Category: Office administrator
• Skill: comunication